Sales

<p>Technogym Australia is seeking a Customer Success &amp; Digital Account Specialist to support the growth of our digital product portfolio while ensuring customers achieve maximum value from our Mywellness ecosystem.</p><p>Working closely with the sales team, you will drive digital product sales, deliver customer onboarding and training, support successful implementations and build long-term customer relationships. You will also identify new commercial opportunities, promote best practice adoption and contribute to increasing customer retention and recurring digital revenue.</p><p>This is an exciting opportunity for a customer-focused professional who enjoys combining technology, consulting and relationship management in a fast-paced environment.</p><br><h3>Benefits</h3><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunity to work with the world's leading premium fitness and wellness brand.</li><li>Ongoing training and professional development.</li><li>Exposure to innovative digital health and fitness technology.</li><li>Collaborative and supportive team environment.</li><li>Career progression opportunities within a global organisation.</li><li>Opportunity to work with leading fitness operators, health clubs and wellness providers across Australia.</li></ul><br><h3>Task & responsibilities</h3><ul><li>Achieve digital product and consulting sales targets.&nbsp;</li><li>Support the sales team with pre-sales activities and digital product demonstrations.&nbsp;</li><li>Deliver customer onboarding, implementation, training and ongoing support.&nbsp;</li><li>Increase customer adoption and active usage of the Mywellness platform.&nbsp;</li><li>Maximise customer retention and licence renewals.&nbsp;</li><li>Develop customer success stories, case studies and best practice documentation.&nbsp;</li><li>Organise and deliver seminars, webinars and product presentations.&nbsp;</li><li>Maintain accurate sales forecasts and pipeline reporting.&nbsp;</li><li>Monitor competitor products, pricing and market trends.&nbsp;</li><li>Provide market feedback to headquarters to support product development.</li></ul><br><h3>Qualification & experience</h3><ul><li>Previous experience in customer success, account management, digital solutions, software sales or business development.</li><li>Strong presentation, communication and relationship management skills.</li><li>Experience delivering customer training and product demonstrations.</li><li>Ability to manage multiple projects and work independently.</li><li>Strong commercial awareness with experience achieving sales targets.</li><li>Excellent organisational and problem-solving skills.</li><li>Proficiency with CRM systems and Microsoft Office.</li><li>A current Australian driver's licence.</li><li>Experience within the fitness, health, wellness or technology industry will be highly regarded.</li></ul>

Annual

Join Technogym Australia and help shape the future of digital fitness by working with premium health, fitness and wellness customers, driving adoption

Solution Key Account Manager

Full time

Account & Relationship Management

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Solution Key Account Manager